What’s Inside?
With physician-patient interactions limited to the clinician’s office or healthcare facility, patients had to go to urgent care or the emergency room when they experienced a rapid change in symptoms. The hospital adopted Diagnotes clinical communications and collaboration platform for prompt, HIPAA-compliant connections between patients and care teams. Patients use the Diagnotes for Patients smartphone app to contact on-call physicians via text or video calls. Ready access to physicians is believed to reduce patient dependence on opioids and improve recovery outcomes.